The Korea Local Administration Review

This study attempted an empirical analysis of the environmental characteristics factors that affect the community satisfaction of the disabled as a disaster vulnerable group. In addition, it was also verified whether the perception of the disabled’s perceived vulnerability to disaster acts as a mediating factor. Through research, it should be a starting point to improve the living environment of the disabled as local members, which has been neglected, and to find out the level of perceived disaster vulnerability to implement consumer-centered administration, enhance rights, and expand governance. As a result of the analysis, many of the informal social environment, official social health and welfare services, physical environment characteristics, and cultural environment characteristics showed a positive (+) influence relationship with community satisfaction. It can be seen that there is a significant influence relationship on the community satisfaction of the disabled according to the environmental characteristics. Disaster vulnerability, which was used as a mediator, also partially mediated the relationship between environmental characteristics and community satisfaction. This is a part that has room for interpretation considering the living conditions and social reality of the disabled in Korea. These results show that efforts must be made to improve environmental characteristics in order to increase community satisfaction for people with disabilities, but the environmental convenience and improvement efforts perceived by people with disabilities in Korea do not represent the level they feel. However, the fact that the community satisfaction of the disabled can be increased by lowering the disaster vulnerability suggests that the government’s policy efforts to reduce the disaster vulnerability of the disabled are important. In order to improve community satisfaction, it is necessary to consider not only quantitative factors but also physical and qualitative environmental factors as overall conditions of the community. In addition, local governments should make efforts to provide public services, including not only objective service elements but also subjective satisfaction service elements. As community satisfaction increases, settlement satisfaction increases, and ultimately, interest and willingness to participate in governance can be enhanced, thereby improving life satisfaction.