The Korea Local Administration Review

To explore the way by which local governments encourage and sustain citizen input into the performance measurement process through the active participation, this study applies pivotal elements of citizen participation emphasizing on citizens as owner to the Iowaʼs Citizen-Initiated Performance Assessment project that citizens actively participated and made their own performance measures and evaluate based on the shared performance information, and legitimizing performance measurement through the empowering and educating to the citizens and administrators.
Citizen participatory performance measurement can benefit both public officials and citizens. It can also help public officials account for their activities and help managers keep track of the progress of programs to better discern whether programs are being implemented toward goals. By participating in the process of performance measurement, citizens can input their vision and priorities to public policy.