Basic Report

     The “Government 3.0” Policy of the Park Geun-hye Adminstration is primarily focusing on reshuffling the Public Administration Reform, not on partial reform of governmental functions and processes. As a new concept of governmental reform framework, the Government 3.0 intends to shift into governmental actions from the perspective of unilateral public service delivery to the bilateral one, from an indirect access to direct access for the general public vis-a-vis public institutions, and from hierarchical and competitive silos of governmental mechanism to horizontal and collaborative matrix systems, which were the main themes of the official government plan for Government 3.0.
     Originally, the Korean Government’s main goal was to uplift the governmental trust of the citizens up to 50% similar to the average rate the advanced countries have shown and bridge the gap of unbalanced public service delivery systems, together with reducing overloaded governmental expenditures and political conflicts among regions and generations. The Government 3.0 has, since its inception, another bold ambition to achieve the concrete policy objectives such as the overall open policy of the governmental information easily accessible to, and multi-lateral communication with, the general public.
     To the necessity of evaluating whether the governmental vision and goals were and are achieved or not in the process of implementing the Government 3.0 Policy at the local and regional level of governments, this study has been engaged in exploring the case study of the “excellent and best practices” of the 10 examples derived from the local and regional governments ”Government 3.0“ since 2013. So, main research theme was to find the core success factors of the 10 best practices at the local government dimensions, on the basis of which it was not easy to extract the pure and primary roles of local governments from those of central government departments.
     This research nevertheless has laboriously delved, by applying the procedural methods of policy analysis and core success factors to the 10 best cases of the “Government 3.0” selected and awarded from the national selection competitions organized by central government, into the successful cases of Government 3.0 in order to get the most knowledge and critical elements of policy success out of the wide variety of examples of that policy, mainly executed in the field of the local public institutions.
     Following the research result, it reveals that the critical elements for the successful policy implementation and public service delivery in terms of Government 3.0 goals are enumerated especially as 4 factors like (1) the importance of the educational system and commercial strategy of public policy for both the public officials and the citizens, (2) the expansion policy of the public information openness and accessability, (3) the reducing of the government departmental and institutional silos and widening the multi-lateral collaborations among public organizations, and (4) the securing of the promotion of popular participation in the process of policy formation and decision making. In that vein, the Government 3.0 by way of information and communication technology (ICT) and various SNS instruments (Informatization, Informatioan Network Village, etc.) makes strategically easier the central and local governments to achieve the policy goals.